Privacy Policy

Effective Date: July 28, 2026

At Guiding Hands Companion Services, we respect your privacy and are committed to protecting your personal information. This Privacy Policy & Messaging Terms page explains how we collect, use, and protect your information when you visit our website or communicate with us.

Privacy Policy

Information We Collect

When you contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Information you voluntarily provide through our contact form or communications

We may also automatically collect limited technical information such as your browser type, device information, IP address, and website usage through standard analytics tools.

How We Use Your Information

Your information is used solely to:

  • Respond to your questions and requests

  • Schedule or discuss companion transportation or community engagement services

  • Communicate regarding appointments or service-related updates

  • Improve our website and customer experience

  • Send text messages only when you have provided your consent

Information Sharing

Guiding Hands Companion Services does not sell, rent, or share your personal information with third parties for their marketing purposes.

We may share information with trusted service providers only when necessary to operate our business or comply with legal obligations.

Mobile opt-in data, consent records, and phone numbers collected for SMS communications are never shared with third parties or affiliates for marketing purposes. Any information sharing described elsewhere in this Privacy Policy excludes mobile opt-in data.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to help protect the personal information you provide. While no method of electronic transmission or storage is completely secure, we take reasonable steps to protect your information.

Cookies & Analytics

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance the visitor experience. You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

Your Choices

You may contact us at any time to:

  • Update your information

  • Request deletion of your information, when permitted by law

  • Opt-out of future communications

Contact Information

If you have questions regarding this Privacy Policy, please contact:

Guiding Hands Companion Services

Email: info@guidinghandscompanion.com

Phone: (844) WE-GUID-U

Messaging Terms

SMS Program

By providing your mobile phone number and checking the consent box on our contact form, you agree to receive conversational text messages from Guiding Hands Companion Services regarding your inquiry or requested services.

Consent to receive text messages is not a condition of purchasing any services.

Message Types

Messages may include:

  • Responses to inquiries

  • Appointment scheduling

  • Appointment reminders

  • Service updates

  • Follow-up communications related to your requested services

Message Frequency

Message frequency varies depending on your interaction with Guiding Hands Companion Services.

Message & Data Rates

Message and data rates may apply according to your mobile carrier plan.

Opt-Out Instructions

You may opt out of receiving text messages at any time by replying: STOP

After opting-out, you will no longer receive SMS messages unless you choose to opt in again.

HELP

For assistance, reply: HELP

or contact us directly using the information provided above.

Supported Carriers

Supported carriers are not liable for delayed or undelivered messages.

Changes to This Policy

We may update this Privacy Policy & Messaging Terms periodically. Any changes will be posted on this page with an updated Effective Date.